Operations Specialist
JOB SUMMARY The Operations Specialist will perform various office support and administrative functions for the Operations/Facility Manager and their management staff.
Support the functions of the P&D office through various tasks and duties.
ESSENTIAL DUTIES AND RESPONSIBILITIES 1.
Perform clerical/administrative assignments in accordance with established procedures and under general instruction.
2.
Enter a variety of business and statistical source data in PC or mainframe.
3.
Process documents and operate document imaging equipment to image and scan documents to be uploaded.
4.
Ensure document accuracy and that all changes and updates are reflected.
5.
Coordinate customer requests with the dispatcher for proper service expedition.
6.
Compose and edit general correspondence, reports, etc.
7.
Answer telephone calls and properly route customer issues to correct area for resolution.
8.
Assist in the administration and office support functions by maintaining office records, personnel files and answering routine questions about company policy.
COMPETENCIES 1.
Adaptability - Maintaining effectiveness when experiencing major changes in work responsibilities or environment (e.
g.
, people, processes, structure, or culture); adjusting effectively to change by exploring the benefits, trying new approaches, and collaborating with others to make the change successful.
2.
Building Trusting Relationships - Using appropriate interpersonal styles to establish effective relationships with customers and internal partners; interacting with others in a way that promotes openness and trust and gives them confidence in ones intentions.
3.
Collaborating - Working cooperatively with others to help a team or work group achieve its goals.
4.
Communication - Conveying information and ideas clearly and concisely to individuals or groups in an engaging manner that help them understand and retain the message; listening actively to others.
5.
Continuous Learning - Actively identifying new areas for learning; regularly creating and taking advantage of learning opportunities; using newly gained knowledge and skill on the job and learning through their application.
6.
Initiating Action - Taking prompt action to accomplish work goals; taking action to achieve results beyond what is required; being proactive.
7.
Work Standards - Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed.
BENEFITS
Competitive pay based on experience MINIMUM REQUIREMENTS 1.
High School diploma or equivalent.
2.
Effective organizational, planning and prioritization skills.
3.
Proficient using MS Office applications (Word, Outlook, PowerPoint, and Excel).
4.
Excellent verbal, written and interpersonal communication skills PREFERRED QUALIFICATIONS 1.
Bachelors degree or equivalent combination of training and experience.
2.
Experience in the transportation industry.
WORKING CONDITIONS This job operates in a professional office environment indoors.
Routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.
PHYSICAL DEMANDS The position requires the ability to spend long hours sitting or standing while using office equipment and computers.
Ability to perform repetitive tasks such as typing and keying.
Occasional lifting, pushing/pulling, carrying 10 lbs of supplies and materials is required.
Yellow Corporation, along with all subsidiary companies, is an Equal Opportunity/Affirmative Action Employer Requisition ID :
3905 Compensation Details :
$17.
00-$25.
00 Recommended Skills Adaptability Audio Equipments Communication Document Imaging Interpersonal Communications Interpersonal Skills Estimated Salary: $20 to $28 per hour based on qualifications.
Support the functions of the P&D office through various tasks and duties.
ESSENTIAL DUTIES AND RESPONSIBILITIES 1.
Perform clerical/administrative assignments in accordance with established procedures and under general instruction.
2.
Enter a variety of business and statistical source data in PC or mainframe.
3.
Process documents and operate document imaging equipment to image and scan documents to be uploaded.
4.
Ensure document accuracy and that all changes and updates are reflected.
5.
Coordinate customer requests with the dispatcher for proper service expedition.
6.
Compose and edit general correspondence, reports, etc.
7.
Answer telephone calls and properly route customer issues to correct area for resolution.
8.
Assist in the administration and office support functions by maintaining office records, personnel files and answering routine questions about company policy.
COMPETENCIES 1.
Adaptability - Maintaining effectiveness when experiencing major changes in work responsibilities or environment (e.
g.
, people, processes, structure, or culture); adjusting effectively to change by exploring the benefits, trying new approaches, and collaborating with others to make the change successful.
2.
Building Trusting Relationships - Using appropriate interpersonal styles to establish effective relationships with customers and internal partners; interacting with others in a way that promotes openness and trust and gives them confidence in ones intentions.
3.
Collaborating - Working cooperatively with others to help a team or work group achieve its goals.
4.
Communication - Conveying information and ideas clearly and concisely to individuals or groups in an engaging manner that help them understand and retain the message; listening actively to others.
5.
Continuous Learning - Actively identifying new areas for learning; regularly creating and taking advantage of learning opportunities; using newly gained knowledge and skill on the job and learning through their application.
6.
Initiating Action - Taking prompt action to accomplish work goals; taking action to achieve results beyond what is required; being proactive.
7.
Work Standards - Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed.
BENEFITS
Competitive pay based on experience MINIMUM REQUIREMENTS 1.
High School diploma or equivalent.
2.
Effective organizational, planning and prioritization skills.
3.
Proficient using MS Office applications (Word, Outlook, PowerPoint, and Excel).
4.
Excellent verbal, written and interpersonal communication skills PREFERRED QUALIFICATIONS 1.
Bachelors degree or equivalent combination of training and experience.
2.
Experience in the transportation industry.
WORKING CONDITIONS This job operates in a professional office environment indoors.
Routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.
PHYSICAL DEMANDS The position requires the ability to spend long hours sitting or standing while using office equipment and computers.
Ability to perform repetitive tasks such as typing and keying.
Occasional lifting, pushing/pulling, carrying 10 lbs of supplies and materials is required.
Yellow Corporation, along with all subsidiary companies, is an Equal Opportunity/Affirmative Action Employer Requisition ID :
3905 Compensation Details :
$17.
00-$25.
00 Recommended Skills Adaptability Audio Equipments Communication Document Imaging Interpersonal Communications Interpersonal Skills Estimated Salary: $20 to $28 per hour based on qualifications.
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